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Real Microsoft MB2-717 Practice Exam Questions
You are a new sales executive for a company that utilizes Microsoft Dynamics 365.You have begun tracking your activities in Microsoft Dynamics 365. You have completed the activities for one of your customers.How will the activity state of the designated tasks be modified to reflect the fulfillment of these?
A. You must manually change the activity state to Canceled.
B. The activity state will update automatically when the associated opportunity is won.
C. The activity state will update automatically when the associated sale order is complete.
D. You must manually change the activity state to Completed.
You are a sales professional for an insurance company.
You have been working with a potential customer who was identified in Microsoft Dynamics 365 as an Opportunity. That customer has just signed a coverage agreement.
How should you now modify the status of the designated Opportunity record?
A.close the opportunity as Lost
B.delete the opportunity record, and create a customer record
C.close the opportunity as Won
D.delete the opportunity record, and create a contact record
You are a sales support specialist for a company that utilizes Microsoft Dynamics 365.
You are going through the many records of their current database and inputting this data into Microsoft Dynamics 365.
Which instance below would be created as an Opportunity record in Microsoft Dynamics 365?
A.a person who calls into the company after receiving a mass mailing advertisement from your company
B.a person who has prequalified for a mortgage and wants to utilize a real estate agent to look at property
C.a person who signs a contract to purchase three cases of your product on a quarterly basis for 2 years r
D.a list of people supplied by a marketing research firm that matches your target market
You are working with an organization that uses Microsoft Dynamics 365 and Microsoft Office 365. The organization communicates with their customers primarily via email.The organization is struggling with getting emails tracked in Dynamics 365 on the right records, and emails are often not tracked at all.Which feature should you recommend implementing to get visibility of untracked emails inside Dynamics 365 for relevant?
A. Relationship Insights with Email Engagement
B. Relationship Assistant
C. Server-Side Synchronization between Microsoft Dynamics 365 and Exchange
D. Relationship Insights with Auto Capture
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